Privacy
What this site collects, and why. What you send reaches our inbox.
hrimed.com collects what you type into the inquiry form, the request data needed to serve and protect the site, and a few first-party counts that hold nothing you typed. It sets no advertising cookies and does not sell inquiry information.
What the form asks for, and what we do with it.
HRI Med is part of Health Revenue Intelligence, LLC, which controls the information this page describes. It covers hrimed.com: the pages you read, the inquiry form, and email you send to the address in the footer.
The inquiry form asks what you need, where the practice stands, its state, a rough claim count, how many locations it has, your name, the practice name, your email, an optional phone number and a description of the work. We use those details to answer your request, to keep the form free of spam, to send you a receipt, and to keep a business record of the inquiry.
A hidden field in the form catches automated submissions. It collects nothing from a person.
If you arrived through a campaign link, the site can carry three campaign labels and the page you landed on into hidden form fields.
We keep a submission and the correspondence around it for as long as we need it to reply, to run a working relationship if one follows, to protect the site, to keep proper business records and to meet legal obligations. You can ask us to find, correct or delete an inquiry, as set out below.
A request is read by the people who do the work.
Your request arrives as an email in our business inbox. It does not open an account or build a profile of you.
Once the request is accepted for delivery, the site sends a receipt to the address you gave. The receipt repeats your first name and the practice name. It never repeats your message.
If a send fails, you see a recovery page with our phone number, and nothing is counted as a request.
We do not sell the information this page covers, share it for cross-context behavioral advertising, or use it for targeted advertising. The services named below process it on our behalf, and that processing gives them no permission to market to you. A Global Privacy Control signal therefore has nothing to switch off today. If that ever changes, this page and any controls the law requires change before the new practice starts.
The counts we keep hold nothing you typed.
The site's own code sets no cookies. It uses your browser's session storage for two things, and session storage ends when you close the tab. The first is the campaign labels and landing page described above, copied into the form only if you send it. The second is the draft question you build in the "Can this be billed?" tool on the Service lines page, which the form picks up so you do not have to type it twice. Neither goes into a web address.
We keep a first-party count of three events: a click on a button that leads to the inquiry form, the first time someone starts filling in the form, and a request our email service accepted. Each row holds the event name, the page it came from, the page it pointed to, a fixed attribution label, a count and a time. The endpoint rejects any other field. Names, email addresses, phone numbers, form text, campaign values, web address queries, referrers, browser details, cookie identifiers and IP addresses are never written. These rows are kept for three months.
The inquiry form is built to use Cloudflare Turnstile, a check that tells people from automated traffic. When it is switched on, it evaluates short-lived browser and network signals and may set a strictly necessary token or cookie for that purpose alone.
Three outside services handle what you send.
The form sends email. It does not keep a database of requests.
| Service | Role | Data it handles |
|---|---|---|
| Our hosting provider | Hosts the site over HTTPS, runs the code that handles the form, protects the site, runs the Turnstile check once it is switched on, and keeps the first-party counts. | IP address and request data in transit. Your form contents pass through it on their way to email and are not stored there or in the counts. |
| Our email delivery service | Delivers your request to our inbox and sends your receipt. | What you typed into the form, plus any valid campaign labels and landing page. This service keeps email data for a limited period under its own published default. |
| Our business email provider | Our business email. | The request and its email details, kept under the business-record terms in chapter i. |
This site is not a channel for patient information.
Patient names, dates of birth, member IDs, diagnoses and claim documents stay out of the form and out of email. The billing review starts from report totals. The on-screen walk-through and any system access wait until a business associate agreement is signed. The Payer Enrollment Sprint and a Service Line answer need no patient information. When the work needs records, they move through the secure process agreed at signing, with the agreement in place first. The full boundary is on the Security and compliance page.
If patient details reach us by mistake, tell us. We remove the message from our inbox and confirm that to you in writing.
Ask what we hold, and we answer in writing.
To ask what we hold from your inquiry, to correct it or to have it deleted, write to the email address in the footer. We weigh each request against the law that applies and the records we must keep.
When this policy changes, the new version appears on this page before the change takes effect.
Common questions about the form.
Does the site track me across other websites?
No. It loads no advertising pixels and no cross-site identifiers, and the counts described in chapter iii never hold anything that identifies you.
Can I reach you without using the form?
Yes. The email address and phone number in the footer reach the same inbox and the same people.
What if I sent the form and heard nothing?
Write to the footer address or call.
Send the practice facts, and keep the patients out of it.
Your payer list, your providers and your state are enough to start.